taif@sys:~$
whoami
AL-RUMMAN
TAIF
TECH SUPPORT ENGINEER
|
QA TESTER
|
GAMER
Diploma student in Computer Science & Technology who lives at the intersection of hardware diagnostics, software QA, and gaming. I break things to make them better — whether it's a PC build, a bug in production, or a raid boss.
SYSTEM_DIAGNOSTICS.exe
STATUS
● ONLINE
ROLE
Tech Support + QA
CURRENT_JOB
Thunders Lab
LEVEL
Entry → Mid
CERTIFICATION
CCNA [In Progress]
GAME_MODE
Always ON
XP_TRACKER
LVL 3
IT Support
72%
QA Testing
65%
Networking (CCNA)
40%
01.
Work Experience
Thunders Lab
FEB 2025 — PRESENT
Game & QA Tester
Focusing on software testing and quality assurance for game products.
- Performed functional and usability testing to identify bugs and performance issues
- Special game tester — deep-dive testing on critical game builds
- Documented and reported bugs using structured QA workflows
Falcon Professional Academy
JUN 2024 — JAN 2025
Social Media & Graphics Admin
Defence exam-focused professional training institution.
- Managed social media channels and created graphics for campaigns and announcements
- Produced content in Canva for Facebook and other platforms
Samin Pharma
JAN 2024 — MAR 2024
Stock Data Entry (Part-time)
Pharmaceutical store inventory management.
- Entered and reconciled warehouse inventory data in MS Excel and proprietary software
Discord Communities
2019 — PRESENT
Community Moderator & Server Owner
Long-standing experience managing online communities.
- Moderator of 2 active servers (200-300+ members each)
- Owner & manager of 2 communities (100+ members each)
- Deployed custom bots, music bots, and AI chatbots for engagement
- Managed infrastructure, roles, permissions, and moderation systems
- Active 24/7 community management across multiple time zones
02.
Skills & Arsenal
Hardware & IT Support
PC Hardware & Troubleshooting
75%
Windows OS & Boot Processes
80%
Basic Linux
40%
End-User Support
70%
Networking & Systems
Networking Concepts
55%
Packet Capture & Analysis
45%
CCNA (In Progress)
40%
QA & Testing
Functional Testing
70%
Usability Testing
65%
Bug Reporting & Documentation
60%
Programming & Tools
Python
Java
HTML/CSS/JS
Laravel
Git/GitHub
VS Code
MS Excel
Google Workspace
Canva
Discord Bots
AI Chatbots
03.
Education & Community
National Polytechnic Institute, Dhaka
Diploma in Engineering — Computer Science & Technology
Currently pursuing diploma with focus on computer hardware, software, networking, and programming fundamentals.
CCNA Certification
Cisco Certified Network Associate — In Progress
Actively studying for CCNA certification to deepen networking knowledge and move into enterprise IT support roles.
BYDC — IT Officer
Bangladesh Youth Development Club | Aug 2022 — Present
Helping people with their IT-related problems. Providing technical assistance and guidance to community members.
NEED — Joint Secretary of IT
Network for Education & Economic Development | Oct 2021 — Dec 2023
Served as Joint Secretary of IT, contributing to organizational technology infrastructure and digital initiatives.
04.
Profile Card
VERIFIED TECH SUPPORT
AL-RUMMAN TAIF
Technical Support Engineer | QA Tester | Gamer
Dhaka, Bangladesh
IT Support & QA
CCNA Certification
Entry → Mid
Debugger / Fixer
Thunders Lab
05.
Get In Touch
Email
arrumman08@gmail.com
Phone
+880 1570 212026
GitHub
github.com/ruhOO
Location
Dhaka, Bangladesh